銀行it崗位職責
在現(xiàn)在的社會生活中,崗位職責的使用頻率逐漸增多,制定崗位職責可以有效地防止因職務重疊而發(fā)生的工作扯皮現(xiàn)象。到底應如何制定崗位職責呢?以下是小編為大家整理的銀行it崗位職責,歡迎大家分享。
1、進行日常硬件設備維護工作,軟件安裝、卸載及問題處理;
support daily hardware maintenance, software installation, uninstall and troubleshooting.
2、協(xié)助終端用戶的技術支持工作;
assistance for end user technical support.
3、提供電腦及it設備的支持服務;
provide end user pc and it equipment support services.
4、實時響應及處理終端用戶的'問題和服務請求;
respond and handle end user question and service request in real-time.
5、管理各類軟硬件及固定資產的維護;
manage all kinds of hardware and software, as well as inventory maintenance.
6、協(xié)助維護服務器、電話語音系統(tǒng)、網(wǎng)絡及安全系統(tǒng)或其它it設備;
assist in server maintenance, voice system, network and security system or other it equipment.
7、遵照公司事件管理、問題管理、變更管理和信息安全政策執(zhí)行信息技術支持服務;
to provide it support service comply with company incident, problem, change management and information security policies requirement.
8、負責定期對硬件基礎設施的晨檢、巡檢及事故上報;
responsible for regular morning check and on-site inspection of hardware infrastructure and accident report.
9、協(xié)助數(shù)據(jù)備份及介質管理;
assist in data backup and backup media management(including both onsite and offsite backup tapes).
10、協(xié)助本地it項目的部署和實施;
assist in local it project deployment and implementation.
11、提供本地應用系統(tǒng)的技術支持,以及銀行內部系統(tǒng)的搭建、安裝、測試;
provide technical support services to local application system, as well as internal systems roll out, installation and test.
12、與各部門協(xié)作各項工作;
well coordination work with various departments in the bank.
13、將問題重新定位到適當?shù)馁Y源;
to identify the problem and assign to appropriate support team/resource.
14、信息技術設備的庫存管理;
it equipment inventory management.
15、協(xié)助公司員工進行本地監(jiān)管應用系統(tǒng)的用戶帳戶管理,包括用戶帳戶創(chuàng)建,解鎖,密碼重置,權限修改,刪除,定期用戶帳戶和授權批復列表再認證等工作;
support company staff for user id administration work for local banking system including user id create, unlock, password reset, profile modification, , regular id and approver matrix recertification and enquiry service.
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