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英文道歉信(通用15篇)
在平凡的生活中,我們都可能會用到道歉信,不同的道歉信內(nèi)容是不同的。那么,怎么去寫道歉信呢?以下是小編為大家整理的英文道歉信,僅供參考,希望能夠幫助到大家。
英文道歉信1
Dear xx,
Im so sorry, I was late for school. I think its a bad habit and bad manners. I will go to school a little earlier, and go to attend class on time.
I' ll never be late for school again, please forgive me and believe me. Thank you!
Yours Sincerely,
Alison
英文道歉信2
Dear xxx,
I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.
Yours Sincerely
XXX
英文道歉信3
Dear teacher,
I am sorry for not handing in my homework in time. I know any explanation can not become my excuse. I promise from now on I will finish my work on time and work hard to live up to your expectation! Thank you for your patient teaching!
Yours,
**
英文道歉信4
Dear xxxxx,
I am writing this letter to express my apology that xxxxxxx. I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.
Yours Sincerely,
xxxxxx
英文道歉信5
游客朋友們:
首先我們真心感謝桅子花開、海星以及馬來吸呀等幾位網(wǎng)友給我們所提的意見,今年在政府論壇上有兩封公開批評我們的帖子,說實在的,剛剛看到的時候,心里確實是堵得慌的,不高興的,總覺得目前國內(nèi)旅游市場大環(huán)境就是這個樣子,大社不強,小社散差,從業(yè)人員服務意識、技能普遍不強等等,剛開始,我們確實給自己找了一些自我安慰的借口。
現(xiàn)在再認真思考這個問題,我們覺得,做為從業(yè)人員有責任、有義務,也必須為游客提供更為輕松、快樂的旅游時光。坦誠的說,今年7、8兩個暑期月份下來,在我們質(zhì)檢回訪過程中,所發(fā)現(xiàn)存在質(zhì)量問題的,游客投訴到公司的也絕不僅此兩例。
我們總結(jié)分析下來,存在質(zhì)量問題的主要是散客出游群體,暑期質(zhì)量問題一般容易出現(xiàn)在車輛空調(diào)不好,某些導游態(tài)度存在問題,以及住房條件較差等方面。目前旅行社的存在方式大體上分為三類,一類是組團旅行社,我們**就是這樣類型的旅行社,面向終端客戶收取客源;一類是地接旅行社,主要接待外地游客來本地旅游;第三類是同行批發(fā)旅行社,如揚州蘇之旅旅行社,儀征旅行社同行受制于客源量問題,收到游客報名后,無法獨立發(fā)團,只能交給這樣的批發(fā)旅行社統(tǒng)一發(fā)團。這種現(xiàn)狀就導至了組團旅行社對散客質(zhì)量的掌控從很大程度上受制于同行批發(fā)旅行社,從某種程度上來說,儀征散客出游,選擇哪家旅行社報名的差別是不大的,唯一的區(qū)別所在是旅行社經(jīng)營者的思路,以及遇質(zhì)量投訴后,規(guī)模大一些的旅行社對批發(fā)旅行社的牽制能力會更強一些,僅此兩點而已。
關(guān)乎旅游質(zhì)量還有一個很重要的點,就是導游,景點美不美,全靠導游一張嘴。好的導游除了在講解上會更為精彩外,對于游客心理的把握能力通常也會很強,會有較強的協(xié)調(diào)溝通能力,而目前導游的生存狀態(tài)基本上都是以兼職為主,這種生存狀態(tài),也從很大程度上導致了其責任心的下降,因其兼職故而也缺少有效的服務技能培訓。旅行社不是不想有自己的全職導游,而是因為旅游業(yè)的季節(jié)性特別強,旺季再多導游也不夠用,進入12月份以后的3個月淡季對于小旅行社而言,可能1個導游都嫌多,這個微利行業(yè)人力成本應該是最大的`成本了,所以這種季節(jié)性的特點也導致旅行社不敢、不能用過多的全職導游。我們公司目前全職導游有16名,在揚州地區(qū)算得上是規(guī)模龐大的一支導游隊伍了,但也只能應對平常季節(jié)的客流量,遇上旺季,也只能望洋興嘆,比如貼子中所提到的西安團隊,就是一個主要由兼職導游帶隊的團隊。
從我們自身的角度來講,我們必須認真反思這個行業(yè),認真反思自已,如果不能真正將客戶贏這個第一戒寫到我們每個員工心里去,**旅行社終將被市場淘汰。從上周起,我們已經(jīng)開始在竭盡全力探討游客旅游體驗的問題,我們希望盡快將我們的服務意識、服務技能,迅速從對人的服務,提升至對客戶的服務。我們將盡已所能去改造現(xiàn)有的工作流程,我們相信,從我們做起,終將能夠逐步改變旅游業(yè)的現(xiàn)狀,終將實現(xiàn)給游客創(chuàng)造輕松快樂時光這個最終目標。當然,接下來可能還會有質(zhì)量問題出現(xiàn),還會有游客投訴,但我們會以最好的狀態(tài),迅速處理這類的質(zhì)量問題,給游客一個盡可能滿意的答復。
英文道歉信6
DearXXXXX,
I am writing this letter to eXXpress my apology that XXXXXXXXXXXXXX.
I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be reallyappreciated if you can accept my apologies and understand my situation.
Yours Sincerely
英文道歉信7
Dear Mr. xx:
Hello, today, I have to pick up the pen to write you this letter of apology very guilty and depressed mood. After these days of painful introspection, I have decided to give you a profound self-criticism and Reflection on my absence from classes, and express my determination to correct my mistakes, abide by discipline and improve myself.
In fact, no discipline, life is a rambling I from junior high school age smelly problems, my personality is too individualistic, and rarely take into account the collective discipline, this is my repeated absenteeism, teacher supervision such as root cause unheard of. This semester I missed the number of students actually reached 22, for your treatment of me, I am very understanding, and very much agree with you, your strict demands on me is my care, and supervision. I am still too small, there are many unreasonable place, often inevitably make mistakes, it is very need you for the supervision and management, through these days of reflection, I realized that I could not in any case wanton development continue before, I am deeply grateful to you for your criticism and education. This mistake is a blot on my college life, and a disgrace that I can never let go of my life. I will always remember.
In fact, there are a particularly important reason for my truancy, that my body was not good, always the old sick, starting from the second year, I do not know why cervical discomfort, particularly in the last few months, so I went to the city hospital for treatment of cervical spondylosis. Where the doctor arranged for me to let me every Sunday afternoon to treat, then the teacher and class conflict chaired by you, so I open the class most of class. This is not very strong with my organization and discipline. Teacher, I sincerely apologize to you, please forgive me for the mistakes I made, and strive for lighter treatment. I promise to correct my mistakes later, communicate and communicate with the teachers, and no longer be absent from school.
Sincerely,
xxx
英文道歉信8
Dearxxxxx,
I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.
Yours Sincerely
xxxxxxxxx
英文道歉信9
Dear Mr. Li
It has been brought to my attention that upon checking in at China World Hotel on Jun 2, 1999 Your experience was one of difficulty.
I would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as I assure you that the necessary action gas been taken to rectify the lack of service you should have receive.
Unfortunately there was an error in your reservation regarding your arrival date. I am unable to identify where the oversight originated through my investigation however I regret that you were inconvenienced.
Mr. Li, I do hope that I can assure you that your negative experience was an isolated incident, I look forward to welcoming you back in very near future so that we can restore your confidence in the product and service of Shangri-La China World Hotel. Please do not hesitate to contact me directly in business or pleasure bring you back to Beijing.
Sincerely,
Alfred Zhugan
英文道歉信10
DearXXX,
I am writing this letter to eXXpress my apology that XXXX.
I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be reallyappreciated if you can accept my apologies and understand my situation.
Yours Sincerely
英文道歉信11
Dear Mr. Shu,
I would like to thank you for choosing the China World Hotel for your recently stay.
On behalf of management and staff, please accept my sincere apologies for the failed to extend your Golden Circle benefits of the King Size bed, golden circle appropriate floor and newspaper. during your stay with us on 01- 08th Nov.
As our valued guest, your comments and feedback are of utmost importance to us. Mr. Shu, should you choose to return to our hotel, please let me know and I will ensure that your stay will restore you confidence in the quality service upon which the Golden Circle stands.
My apologize once again and thank you for taking time to bring this matter to our attention.
We are looking forward to welcome you back to hotel again if you would like to give us chance to correct our mistake.
Should you have any inquiries, please feel free to contact me.
Kind and best regards.
Alfred Zhuang
英文道歉信12
XXX:
Im so sorry ,I was late for school .I think its a bad habit and bad manners. I will go to school a little earlier ,and go to attend class on time.
I ll never be late for school again,please forgive me and believe me.
Thank you!
XX
date
譯文:
XXX:
對不起,我遲到了。我認為這是一個壞習慣,壞習慣。我會早點去學校,然后去上課的時間。我不會再遲到了,請原諒我,相信我。謝謝你!
XX
年 月 日
英文道歉信13
親愛的張xx:
我很抱歉地告訴你,我昨天晚上不能參加你的生日聚會。那是因為我的老朋友沒有告訴我確切的時間就來我家了。我不得不在整個晚上用我的熱情招待那些朋友,我將在接下來的兩天里繼續(xù)招待他們。
我真后悔沒有親自去慶祝你的生日,錯過了一個和我們友好的同事一起享受生活的好機會。我昨天給你準備了一份漂亮的禮物,今天下午將送給你,以示我最好的生日祝福。另外,我相信你會理解我的。
最美好的祝愿,
此致
敬禮!
你真誠的湯姆
日期:
英文道歉信14
Dear xx,
Im so sorry, I was late for school. I think its a bad habit and bad manners. I will go to school a little earlier, and go to attend class on time.
I' ll never be late for school again, please forgive me and believe me. Thank you!
Yours,
xx
英文道歉信15
親愛的客人:
您好!首先請允許我對您遇到的預定沒有房間的問題給您帶來的不便致以真誠的道歉。由于近來客人較多,客房緊張,導致有些客人無法入住,我們深感抱歉。
我們可以介紹您去與我們同等檔次的酒店,還有不知您方不方便把您的姓名和聯(lián)系方式留下,如果有了房間我們會在第一時間通知您并免費接您回來,為了表示我們的歉意,我們決定在您入住時給你一定折扣折并免費提供早餐。
祝您過得愉快!
XXX酒店
20xx年x月x日
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