英語口語：自我介紹
職場英語口語對話：自我介紹
自我介紹可能是我們從學生時期就需要準備的一段話了，并且現(xiàn)在無論是面試或者研討會都有可能會用到的。所以今天我們就來分享一下，如何自我介紹工作經(jīng)歷。
I’ve been working in ABC company for the past two years as a computer engineer.
我在ABC公司當了兩年的計算機工程師。
I’ve just graduated from ABC University.
我是剛從ABC大學畢業(yè)的畢業(yè)生。
I was an accounting trainee and eventually become a manager.
我最初是從當見習會計起步的，后來成為了一名經(jīng)理。
My major is computer. I went in for the development of software after graduation.
我學的是計算機專業(yè)，畢業(yè)后從事計算軟件開發(fā)的工作。
聰明人在工作場合不該說的話
Don't say: "That's not my job."
Why: If your superior asks you to do something, it is your job。
Instead say: "I'm not sure that should be my priority right now." Then have a conversation with your boss about your responsibilities。
不要說"That's not my job."(這不是我分內(nèi)的事。)只要你的上司讓你做，那你就得做。我們可以說"I'm not sure that should be my priority right now."(我不確定現(xiàn)在是否應該先做這事。)然后告訴老板你需要負責哪些。
Don't say: "This might sound stupid, but…"
Why: Never undermine your ideas by prefacing your remarks with wishy-washy language。
Instead say: "What's on your mind?" It reinforces your credibility to present your ideas with confidence。
不要說"This might sound stupid, but…"(也許這聽上去有點愚昧，但是……)永遠不要在發(fā)言前加上這種優(yōu)柔寡斷的前綴來削弱自己的觀點�？梢哉f"What's on your mind?"(你怎么認為?)這樣可以增強你的可信度，讓你充滿自信地發(fā)表意見。
Don't say: "I don't have time to talk to you."
Why: It's plain rude, in person or on the phone。
Instead say: "I'm just finishing something up right now. Can I come by when I'm done?" Graciously explain why you can't talk now, and suggest catching up at an appointed time later. Let phone calls go to voice mail until you can give callers your undivided attention。
不要說"I don't have time to talk to you."(我沒時間跟你說。)無論是當面說還是在電話里說，這話都是相當粗魯?shù)�。我們可以說"I'm just finishing something up right now. Can I come by when I'm done?"(我現(xiàn)在正忙著要完成一些事情，等我做完了再來找你行嗎?)禮貌地向別人解釋為什么現(xiàn)在不行，并且提出稍后的約定時間。打電話時除非你能把所有注意力都放在對方身上，否則就選擇語音郵件的形式吧。
初到一家公司該怎么做
It's never easy being the new guy. Whether you're heading into your first job out of school or your 15th, the first days at a new gig are rarely easy ones. New coworkers, a new office, and a brand new work culture all lend to the feeling that you are a stranger in an even stranger land. What's the best way to cope?
當新人從來不是件容易的事。不管你是大學畢業(yè)才獲得第一份工作，或者這已經(jīng)是你的第15份工作了，總之在一家新單位里的頭幾天都不會過得很輕松。新的同事，新的辦公室，以及全新的工作文化，會讓你充滿了人生地不熟的感覺。那么，最好的適應方法是什么?
"Go to the cafeteria, the break room and ask people to tell you stories," says Todd Hudson, founder of Maverick Institute, Portland Ore., which published the handbook, "My Personal Onboarding Plan: The New Hire's Guide to On-the-Job Success."
俄勒岡州波特蘭市馬沃里克研究院(Maverick Institute)的創(chuàng)始人，《我的入職計劃：職場新人的成功指南》("My Personal Onboarding Plan: The New Hire's Guide to On-the-Job Success.")一書作者托德?哈德遜建議是：“到自助餐廳或休息室去，讓人們給你講點故事�！�
From what these seasoned employees tell you, you'll learn who the key players are at your new office and "about extraordinary efforts, about creativity, about people protecting their customers. Your new coworkers' tales will tell you how you should act in those situations. If you hear all negative stories, it tells you one thing. If you hear positive things, that tells you something else," Hudson says.
從這些老員工的話里，你可以得知誰是辦公室里的關鍵人物，以及誰“非常努力，非常有創(chuàng)造性，非常保護他們的客戶。新同事的故事會告訴你，在這些情況下應該如何表現(xiàn)。負面的`故事都是相同的，而正面的故事各有各的意義�！惫逻d說。
People love to tell these stories, he adds. "They will tell you what made the biggest impression on them, what got their juices going."
他補充道，人們是喜歡講這些故事的�！八麄儠嬖V你，什么樣的事情會給人留下最深刻的印象，而什么樣的事情會被傳得八卦滿天飛。”
When you start a new job, you'll probably have some type of formal orientation program, also known as onboarding. It may be nothing more than a quick introduction to policies and benefits, but some companies make an effort to offer you a taste of what kind of environment to expect.
當你開始一個新工作的時候，你可能要接受某種正式的入職教育。有的入職教育只是簡單地介紹一下公司的政策和福利，但有些公司卻會讓你對工作環(huán)境稍作了解。
職場新人八大生存法則（雙語）
今夏許多畢業(yè)生將開始自己的職場生涯，正所謂萬事開頭難。這里，我們?yōu)槟谐鰩醉椔殘鲂氯说姆▌t，以免你們在剛開始工作時亂了陣腳(mess up)。
Many graduates will step up to the starting line of their careers this summer.
許多畢業(yè)生將在今夏走上自己的職場起跑線。
And your first year in work may be a crucial period, says an HR expert.
而你參加工作的頭一年可能是段艱苦時期，一位人力資源專家如是說。
“Forming good habits is as important as developing professional skills. The *devil is in the detail,” said Zhang Yuxia, a human resource consultant at zhaopin.com.
“養(yǎng)成良好習慣和培養(yǎng)專業(yè)技能同等重要。細節(jié)決定成敗，”智聯(lián)招聘網(wǎng)的人力資源顧問張玉霞表示。
Here we’ve listed some rules for *newbies so you won’t mess up at the very beginning.
這里，我們?yōu)槟谐鲆恍┞殘鲂氯朔▌t，以免你們在剛開始工作時亂了陣腳。
1. Study the dress code
研習著裝法則
What you wear creates people’s first impression of you. So it’s important to project a neat and professional image. Employers generally provide every employee with a dress code. You can easily get a copy from the human resources department.
穿著會影響你給人的第一印象。所以打造一個整潔而職業(yè)的形象十分必要。用人單位通常對職員都有著裝要求。你只需從人事部門拿份著裝要求的復印本便可以。
But codes vary with companies and positions. “A shortcut is to observe how others in the same position as you dress. You can take cues from these individuals to develop a professional style,” said Zhou Xiaorong, human resource manager in Mindray Medical International Limited in Shenzhen.
但是，不同的公司和職位，著裝上的要求不盡相同。“一個省時省力的方法就是，去觀察職位相同的其他人的穿著。你可以從他們身上找到答案，去打造適合自己的職業(yè)風格，”深圳邁瑞醫(yī)療國際股份有限公司人力資源總監(jiān)周曉蓉表示。
According to Zhou, it’s wise to avoid *flip-flops. She has a final piece of advice for women: “Avoid exposing *cleavage or too much leg. Remember, in business, more skin, less power.”
周曉蓉認為，人字拖不是明智之選。她對女性還有終極忠告：“避免露出‘事業(yè)線’和太多的大腿。切記，在商場上，裸露越多，實力越弱�！�
2. Be punctual
守時
Maintaining discipline in areas such as punctuality means you set high standards for yourself. Your employer and co-workers will appreciate your *accountability.
在很多方面嚴于律己，這代表你對自己要求很高，“守時”便是其中之一。老板和同事都會視你為值得信賴的人。
Being on time for work is valued. “Form the habit of showing up at work 15 minutes early and leaving 15 minutes late,” said Zhou. “And your boss will notice your initiative.”
準時上班很重要。“早到15分鐘或晚走15分鐘，老板會注意到你的工作積極性�！�
But this doesn’t mean devoting the extra time to routine work. It’s good to study general developments in your industry. Use this information to gain a competitive edge.
但是這并并不意味著要把業(yè)余時間都撲到日常工作上。如果能去多了解一些業(yè)內(nèi)整體發(fā)展狀況，就更好了。這些信息可以增加你的競爭力。
3. Keep your cubicle tidy
保持工位整潔
Staying organized at work saves time and energy. Also, your private environment *discloses your personality. A well-kept one proves that you’re responsible.
有條不紊的工作狀態(tài)可以省時省力。同樣，你的私人空間也暴露出你的性格。整潔的工位彰顯你的責任心。
Doing your share of office chores will also *endear you to your boss and colleagues.
做好自己的辦公雜務同樣可以令你更討老板和同事的喜歡。
4. Communicate well with your supervisor
與上司溝通順暢
It’s important to communicate often with your boss face to face. E-mail or online chatting is great for brief business exchanges, but any communication of real substance should be done in person.
與老板經(jīng)常面對面地交流這十分重要。對于簡單的業(yè)務交流而言，郵件或網(wǎng)聊都是極佳之選，但任何形式的實質性溝通都應面對面進行，
Try not to be shy or nervous, and be yourself. Then you can get your ideas across quickly. But do not *drone on and waste their time - they’re always busy.
不要害羞或緊張，做自己就好。這樣就可以保持思路順暢。但是不要喋喋不休，以免浪費對方時間，因為領導們總是很忙。
Politeness is a *virtue in the workplace. “My boss worked in a different area from me. I would stop by his office to say hello when I arrived every morning,” said Xu Aili, public relations manager in Walmart China.
職場的禮節(jié)是種美德�！袄习甯以诓煌瑓^(qū)域辦公，但每天早晨我到單位時，路過他辦公室時，都會停下和老板打個招呼，”沃爾瑪中國公共關系總監(jiān)徐愛俐(音譯)表示。
“You do not need to engage in a long conversation, but it is nice to *acknowledge your boss, and show that you have a positive work attitude.”
“你不必同上司促膝長談，但是適當?shù)叵蛩硎靖兄x并且展示一個積極的工作態(tài)度是很不錯的。
5. Try not to be aggressive
不要咄咄逼人
It’s okay to be *proactive as a newbie. Innovative ideas are welcome. But do not cross the line and be aggressive.
作為新人，積極主動一些本無可厚非。創(chuàng)意點子也是多多益善，但是不要做得太過，咄咄逼人。
You still have to *comply with office policies. “Consult the manager about your new ideas rather than complain or simply demand for a change,” said Zhang, the HR consultant.
你仍要遵守辦公室法則�！跋蚪�(jīng)理討教他/她對你新想法的意見，而不是抱怨或一味地要求改變，”身為人力資源顧問的張玉霞表示。
6. Be polite but not in a hurry to make friends
待人禮貌但不要急于交友
Some work relationships do blossom into friendships, but most do not. You can still have a great working relationship without making friends.
有一些工作關系可能發(fā)展成為朋友關系，但是大部分沒有。即使不做朋友，你仍然可以維持很棒的工作關系。
“Work relationships are not governed by the same rules as friendships, so do not feel bad if your colleagues do not want to *chitchat or are not particularly warm towards you,” said Zhang.
工作關系與朋友關系，處事原則各不相同。所以，如果同事不愿跟你聊天或者并沒有特別熱情地帶你，請不要沮喪。
7. Be honest, be yourself
誠實，本真
A newbie is new to the game. If you make a mistake, admit it and fix it. Foster the quality of being honest from the beginning. It’s one of the biggest favors you can do for yourself and your career.
職場新人初來乍到。一旦犯錯，那就承認并改正。從一開始就養(yǎng)成誠實的品性。這是你給予自身以及職業(yè)生涯的最佳恩惠。
8. Be enthusiastic
熱情
Enthusiasm is the main ingredient to achieve results at work, especially for newcomers. “Develop a real passion for your job, no matter how *menial and trivial it seems to be. You will achieve so much more and you will be noticed,” said Zhang.
熱情是工作中取得佳績的一個要素，尤其是對職場新人們來說�！芭囵B(yǎng)對工作的熱情，不管這份工作看起來有多么枯燥、瑣碎。你會因此收獲頗豐并得到賞識�！睆堄裣急硎�。
面見客戶時的實用英語
會話場景
接機后的次日，Brian在公司里，為Johnathan 介紹自己的老板-Mr. Sun…。
B： Mr. Sun， I'd like you to meet Mr. Johnathan Mitchell， sales manager for Nortern Reflections of Canada. (Sun extends hand first; Sun and Mitchell shake hands) Mr. Mitchell， Mr. Steven Sun， general manager of Apex Trading.
孫先生，讓我為你介紹加拿大Northern Reflections的業(yè)務經(jīng)理-Jonathan Mitchell先生。(孫先生先伸出手，兩人握手)Mitchell先生，這是Steven孫先生，Apex貿(mào)易公司的總經(jīng)理。
S： It's very nice to finally meet you， Mr. Mitchell -after so many phone calls and faxes. (offers his business card first) I'd like you to have my business card.
多次電話、傳真往返之后，非常高興終于見到您，Mitchell先生(先遞出名片)，請收下我的名片。
J： Thanks very much， Mr. Sun. Please accept mine. (offers his own card) And please， call me Johnathan. (both look at cards for a few seconds， then put them in wallets-not pockets)
謝謝您，孫先生。也請收下我的名片(遞上自己的名片)，叫我Johnathan就行了。(兩個人都看了一下對方的名片，放入皮夾而非口袋中)
B： If you don't mind， Johnathan， while you and Mr. Sun get acquainted， I'd like to check the arrangements for the meeting.
如果你不介意，Johnathan，在你和孫先生互相認識時，我先失陪，看看會議安排得如何。
J： You're certainly on top of things， Brian.
Brian，一切當然在你掌握之中!
S： (looking at Brian) You'll find Mr. Tayler-Brian - is a force to be reckoned with at Apex Tradig.
(看著Brian)Talyer先生，您會發(fā)現(xiàn)Brian是Apex貿(mào)易公司的大將。
B： Thanks for the vote of confidence， Mr. Sun. I'll be right back. (leaves room)
孫先生，謝謝你的信任票，我馬上回來。(走出房間)
J： He appears to be a top-notch young man， Mr. Sun. Talent and enthusiasm
like that are hard to find.
孫先生，他看起來是個有為的青年，很難找到像他這樣有才干、有熱忱的人。
S： Don't I know it. He's doing a great job for us. And please， call me Steven.
我完全同意，他在公司表現(xiàn)不凡，請叫我Steven就行了。
J： Steven， can you tell me in a nutshell what the retail market is like in Taiwan?
Steven，你可以簡單地告訴我臺灣零售市場的現(xiàn)況嗎?
S： Well， as per capita income goes up and up， the growth sector seems to be in the to-end.
唔，由于每人的平均收入不斷地增高，市場的發(fā)展領域似乎偏向于高價位商品。
J： Retail is going upscale here? Taiwan is certainly growing more quickly than I had imagined.
此地的零售走入高價位了?臺灣的發(fā)展比我想像得要快多了。
S： Yes. Things certainly have changed since I was a boy. We've developed very quickly.
沒錯，現(xiàn)在的臺灣和我小時候完全不一樣了，這里發(fā)展得非�？焖�。
J： Do you think the trend will continue?
你想這種趨勢還會維持下去嗎?
S： I don't see why not. We do have some problems， but we are still willing to work hard-and wages aren't too high at this point.
我不覺得有什么不行!雖然是有一些問題，但我們?nèi)栽敢馇趭^工作，而且現(xiàn)階段工資仍不算太高。
J： Everything I've seen so far is very impressive. Very impressive indeed.
到目前為止，我所看到的一切都令我印象深刻，真的十分深刻。
情境短語
1. get acquainted (with…) (和`……)認識，熟悉……
這個常用的短語暗示雙方從不認識到熟識， "get"可換 "become"。若是短語之后，要加上被認識的對象，以介系詞 "with"連接。
例：Our boss got acquainted with a couple of real estate agents in the golf Club.
(我們老板在高爾夫俱樂部里結識了幾位做房地產(chǎn)的商人。)
2. on top of things 完全掌握
字面的意思是將問題克服，高高踩在上面，引申為"控制全局"。
例：The new manager was always worried he wasn't on top of things.
(新經(jīng)理一直擔心自己無法掌握全局。)
3. (a) force to be reckoned with 值得注意的人物
"(a) force"，"力量"，可以指一個團體、事物或個人; "reckon"在此的意思為"認定"。 "a force to be reckoned with"是形容"有成功的條件而值得注意的人物、團體"。
例：The new company will be a force to be reckoned with in the future.
(這家新公司未來值得大家注意。)
4. Don't I know it. 我完全同意!
當此句型以句點(.)而非問號結尾時，表示完全同意對的方意見，為口語用法，強調的是肯定的含意。意思為"我怎會不知道!?;我當然明白這一點!"。
例：You say the discount rate is too low? Don't I know it!
(你說這折扣打得太少?我完全同意!)
5. in a nutshell 簡言之
"nutshell"原為"堅果殼"，又指"極小的容器"，故 "in a nutshell" 這個副詞短語的意思是"簡言之"。
例：Bob told us in a nutshell what happened in the managers' meeting.
(Bob簡略地告訴我們經(jīng)理們開會的情形。)
6. growth sector 成長領域
這個經(jīng)濟學上的名詞是指經(jīng)濟成長特別快速的領域， "sector"是"區(qū)域;部門"的意思。
例：The leisure and entertainment industry is a growth sector in Taiwan.
(休閑娛樂業(yè)是臺灣目前的成長領域。)
職場談話的七個小技巧
所謂巧妙, 指的就是周圍情況的觀察力，以及能夠說出最善體人意或最貼切的話。TACTFUL巧妙, 這個英文單字，若把它拆開則七各字母分別代表了不同的意義。
T: Think before you speak 三思而后”言”
很多人往往心直口快，根本沒想到自己犀利的言詞可能對別人造成的傷害。因此說話不能不經(jīng)過大腦，在要說出口之前，先想想看”如果別人對我這樣說，我會作何感想?”
A: Apologize quickly when you blunder 失言時立刻致歉
如果你確實說錯話了，就必須立刻道歉，勇于承認錯誤，不要編一大堆借口，以免越描越黑。
C: Coverse， don`t compete 和別人溝通，不要和別人比賽
如果有人常在你的話里尋找漏洞，常為某些細節(jié)爭論不休，藉以想人炫耀自己的知識淵博、伶牙俐齒，你對他會有什么感覺?
T: Time your comments 挑對說話的時機
當你要表達意見之前，都必須先確定，對方已經(jīng)準備好，愿意聽你說話了。否則你只會浪費力氣，對牛彈琴。
F: Focus on behavior-not on personality 對事不對人
如果你朋友這些行為已經(jīng)威脅到你們之間的友誼，你就有權開口提醒他。此時最重要的是，你必須指明自己討厭他哪些行為，而不是一味的想改變他的個性。一個人要改變某些特定、確切的行為，要比改變個性容易多了。
U: Uncover hidden feelings 了解別人的感覺
當面對別人的批評或某些讓你不悅的行為，你只要能找出背后真正的原因或需求，就能夠用另外一種說詞去化解一場沖突。
L: Listen for feedback 聆聽他人的回饋
如果你仔細聆聽別人對你意見的回饋或反應，就能確定對方有沒有在聽你說話，得知對方是否以了解你的觀點或感覺。而你也可以看出對方所關心、愿意討論的重點在哪里。
如何用職場英語表達訂單的說法
下訂單是貿(mào)易中非常重要的一步。訂單不清楚會直接導致錯誤，從而引起糾紛。這次就給大家提供一些關于"訂單"的表達法。
1. We'd like to order your products. We'll send our order confirmation today.
我們想訂你們的貨，今天會寄上正式的訂單。
2. Did you get our order for your telephones?
你是否收到了我們訂電話機的訂單?
5. Is there anything I can book for you now?
目前有什么我可以代您訂購的嗎?
6. What we can order from you right now are cotton goods.
現(xiàn)在我們能向你訂購的只有棉織品。
7. Can you tell me the name and quantitiy?
你可以告訴我貨名和數(shù)量嗎?
8. Unless you order in March, we won't be able to deliver in June.
除非你方三月訂貨，否則我們無法6月送貨。
9. I'm ready to place an order with you, but only on the condition that the goods are restricted to Finland.
我準備向你們訂貨，但是唯一的條件是：貨物只限賣給芬蘭的公司。
10. Advanced samples must arrive in London before the end of August; otherwise the goods will be useless.
前寄樣品必須在8月底以前到達倫敦，否則所訂貨物都將無效。
11. Can we make a change to order No. 29734?
我們可以修改一下29734號訂單嗎?
12. We want to increase the number of AR-26s on order No. 99725.
我們想增加99725號訂單上AR-26的數(shù)量。
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